Nemertes
research (2007) [PDF]
This independent report (not sponsored or commissioned by ShoreTel)
includes a comparative assessment of the top IP telephony vendors
ComputerWorld
Government Survey [PDF]
The Government Sector Rates Importance of IP Telephony Features, Management
and Applications
InfoTech
Report [PDF]
Research from InfoTech to provide perspective into selecting and implementing
an IP Telephony solution
Meircom
Report [PDF]
An open, competitive review of high-end IP PBX leading vendors
This 80-page IP Telephony Guide explains the terms and concepts commonly used in the industry and helps you to plan and implement an IP phone system. This guide: Defines system components, Identifies network requirements, Explains important standards and Describes deployment options
VoIP Reliability
Constant phone service availability is crucial to today's businesses. Makers of traditional voice switches have developed systems that are available at least 99.999% of the time. Concerns that voice over IP (VoIP) may not offer this "five nine" availability has been one of the major impediments to convergence, but this should not be the case.
The ideal IP telephony system is resilient and has no single point of failure. This white paper compares three different architectural approaches to implementing Voice over IP that aim - some more successfully than others - to deliver 99.999% availability.
VoIP Myths dispelled
All too often, a conversation about VoIP includes all too frequent myths and beliefs that don't accurately represent today's available VoIP technology or even the quality of a Lyrio solution. This short document raises the questions often brought up and is a useful tool when reviewing IP solutions against legacy solutions.
How Lyrio helped teachers gain an hour a week
Virgin goes VoIP
How Virgin’s retail division saves millions with the power
of VoIP
Banking industry capitalizes on IP
efficiencies
How various ShoreTel banking clients have made the switch to Ip
and aren’t looking back!
