In the News
ShoreTel Announces Availability of Contact Center 4.6
DECEMBER 11, 2006
ShoreTel, an IP PBX company, has announced the availability of ShoreTel Contact Center 4.6. This significant release launches a universal queue, auto answer for inbound calls, release with reason codes and several other productivity enhancing features.

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Philadelphia Business Journal - Internet Phone Customer Decides to Buy the Business
OCTOBER 6, 2006
An entrepreneur whose previous company was a pioneer in the fitness industry now wants to help businesses get their phone systems in shape. Michael Cassady is president and CEO of Lyrio, a Philadelphia company that sells voice-over-Internet-Protocol phone systems to small and midsize businesses.

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Is Voice over IP Good for Philly Business?
OCTOBER 5, 2006
The Power of VoIP Seminar Series begins on October 19 in Philadelphia. "Can VoIP really lower business costs?" will explain the financial impact, technology and communications efficiencies of Voice over IP and is ideal for finance and IT executives.

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ComputerWorld - Shoretel package integrates VoIP, CRM
AUGUST 30, 2006
IP PBX maker Shoretel is pushing to integrate workflow software with its phone systems in a bid to help users make customer interactions more efficient.

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eWeek - ShoreTel Launches VOIP App Initiative
AUGUST 28, 2006
Pure-play IP PBX provider ShoreTel on Aug. 28 will branch out into the IP telephony applications space when it debuts a pair of new application options that focus on integrated customer relationship management and Enhanced 911.

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TMC Net - ShoreTel Intros Applications for Automation and E911 Notification
AUGUST 28, 2006
IP PBX company ShoreTel rolled out a new suite of applications that address sales force automation and supplemental E911 notification in the VoIP environment.

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Google and eBay Sign Multi-Year Agreement to Connect Users, Merchants, and Advertisers Around the Globe
AUGUST 28, 2006
eBay and Google plan to integrate and launch "click-to-call" advertising functionality that leverage both Skype and Google Talk globally in each company's respective shopping and search platforms.

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VARBusiness - ShoreTel ranked Best of the Midmarket: Voice Networking Category
JULY 31, 2006
ShoreTel praised for its system's scalability, ease of use and its distributed architecture.

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Grown-Up VoIP for the Fortune 500,000
JUNE 30, 2006
Lyrio, a newly formed value-added-reseller, is not only building its business around ShoreTel's award-winning equipment, it also embracing ShoreTel's passion for exemplary customer service.

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ShoreTel Receives Frost & Sullivan Award for Outstanding Strategy Enabling Rapid Expansion in North American Enterprise Telephony Market
JUNE 27, 2006
Frost & Sullivan recognized ShoreTel with the 2006 Frost & Sullivan Award for Market Penetration Strategy based on its focused efforts and significant accomplishments in the North American enterprise telephony system market.

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Forbes - Philadelphia Business Leaders Launch Lyrio - a Unique IP Phone Solutions Provider.
JUNE 26, 2006
Lyrio's mission is to transform the DNA of the business workplace by delivering award-winning ShoreTel IP/PBX technology and enterprise-level customer service.

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