Desktop Applications
The award-winning ShoreTel family of desktop applications brings the power of IP telephony to the individual's desktop - while setting a new standard for enterprise productivity.
Building on the voice and data convergence supplied by your ShoreTel IP network, ShoreTel desktop applications lower the barrier imposed by traditional telephony solutions while giving your workers the tools they need to be successful.
A PBX On Your Desktop
ShoreWare Personal and Advanced Call Manager gives enterprise users the equivalent of a desktop PBX-a powerful, all-purpose tool for managing voice communications. With ShoreTel Personal Call Manager, workers can quickly browse contacts and make calls from local directories or from Microsoft Outlook.
Manage Call Manager from Anywhere
ShoreTel Web Access is a browser-based interface by which users can manage personal options and settings from any web browser from anywhere in the world. Call handling details and notification settings can be managed securely and easily from anywhere.
Presence-awareness
Call Manager can tell you if the person you are calling is available - before you make the call. The application's built-in intelligence saves time and optimizes the time users invest on calls.
Always Available and Easy to Use
Call Manager resides on the user desktop - non-intrusive, but always available. An intuitive, graphical interface gives users quick access to all available telephony features.
Customizable
Call Manager is available for general users in two different feature levels. Personal Call Manager puts an intuitive telephone management tool in the hands of every user, while Advanced Call Manager adds integrated presence awareness, call recording, and more.
SoftPhone
ShoreTel Call Manager includes an optional SoftPhone desktop utility that
delivers telephony capabilities to a user's PC. Knowledge workers no
longer have to be tethered to a phone line to check voice mail or perform
other telephony tasks. Click here for data product sheet on Desktop Applications
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