ShoreGear voice switches are highly reliable devices since they use flash memory for storing information rather than a mechanical hard disk prone to failure. And since the switches use VxWorks, the leading embedded, real time operating system from Wind River Systems, your phone system will not be subject to the numerous attacks and viruses associated with server-based solutions. With embedded call control, you have confidence since dial tone is being delivered by the most reliable, robust platform on the market.

Call control on the ShoreTel system is distributed to each and every ShoreGear voice switch on the network, eliminating any single point of failure. In the unlikely event a ShoreGear voice switch fails or becomes isolated by a network fault, the other switches on the network continue to operate without being affected. With a single phone system spanning multiple locations, enterprises can radically simplify employee communication and boost customer satisfaction. Enterprises can uncover hidden productivity drains as employees use four-digit dialing to reach coworkers and seamlessly transfer, conference, pick up, park and intercom between sites. Workers can even move locations and assign their extensions to any internal or external telephone with the Office AnywhereT feature. Customer satisfaction increases as calling parties connect with the right people faster. System administrators can rest easy knowing ShoreGear voice switches deliver 99.999% reliability and use an embedded, real-time operating system. A unique call control architecture enables switches to communicate with each other and distribute call processing on the network. If a switch goes offline, its peers automatically compensate, ensuring uninterrupted service. Distributed call processing eliminates single-point failures - providing a level of reliability exceeding traditional voice systems. IP Phone - If a ShoreGear voice switch supporting IP phones fails or is isolated by a network fault, the phones will automatically failover to another voice switch providing complete redundancy. And since call control is distributed, redundancy is delivered cost effectively with N+1 rather than Nx2 configuration required by centralized systems. Second, third, forth level redundancy can be configured by simply adding additional voice switches.

Gateway failover - If a ShoreGear voice switch connected to the PSTN fails or is isolated by a network fault, the system will automatically route calls out an alternative switch.

PSTN failover - If the wide area network is down, or if admission control for voice traffic on the wide area network is reached, extension to extension calls between sites can automatically route over the PSTN ensuring seamless communication.

Ethernet port failover - ShoreGear voice switches feature redundant network uplinks. If the upstream network device fails, the ShoreGear voice switch will automatically failover to the redundant link ensuring continuous operation.

Power failover - The ShoreGear-120/24, 60/12 and 40/8 all feature power fail transfer. In the event of a complete power outage that exceeds the duration of your reserve power, one analog trunk on the voice switch will automatically connect to one analog telephone providing emergency dial tone.

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